City of Northampton Residential Survey

Survey Information and Instructions
The City of Northampton has asked Design Nine to conduct a broadband survey to identify areas of need and to help bring better and more affordable broadband service to all homes and businesses. Your participation in this survey is extremely important, as it will help develop the business case to bring better Internet to Northampton. The results will help determine where the need is greatest. Your response is confidential.
Versión en Español
Para obtener la versión en español de esta encuesta, haga clic aquí.
Please provide your full street address with street or road number.
Please provide your full name (Optional)
I need better landline telephone service
I need better cellular telephone services
I need better Internet/data service
I need better Internet for Covid-19 work from home
I need free WiFi while visiting downtown
I am satisfied with all my services
You can check your speed for free at
I have trouble loading pictures to my social media account(s)
I have trouble viewing online videos/lectures/movies/tv shows
I have trouble using the Internet when others are using it
I have trouble using FaceTime, Skype, or other video chats
I do not have trouble performing any of these activities
22. For the following questions - What are your opinions on the following privacy and net neutrality concerns:
23. For the following items, what are your opinions on the following Community network service offerings
Please answer the following demographic questions about you and your household