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Saline County Kansas Residential Broadband Survey
Survey Information and Instructions
Dear Saline County Resident, Help us improve internet service and internet affordability in Saline County. Saline County is conducting a broadband survey to assess your current broadband service and needs. The goal is to develop a comprehensive set of strategies to bring high-performance broadband and Internet services to all residents and businesses. Your participation in this survey will help us understand how to connect every home, school, doctor's office, and government agency to a high-speed network for our community. Survey results will be kept confidential. We encourage residents who do not currently have internet service to participate as well. All survey questions are optional and you may leave and question blank if you prefer. The results will help county and city leaders determine where the need is greatest and help guide us on how to ensure that all citizens and businesses have adequate access to broadband services. For more information or if you want to ask a question, send us an email to publiccommunications@salinecountyks.gov and set the subject line to: Broadband Study or call (785) 833-7597. If you are a business, please take the business survey at the following link: https://tinyurl.com/SaCoBroadbandBiz
en español:
en español: https://tinyurl.com/SaCoBroadbandResEsp
Street Address
Please provide your full street address with street or road number. If you're not comfortable sharing your entire address, please at least list a street name.
City
State
Zip Code
1-A. How many adults in the household?
None
1
2
3
4
5
6
7+
1-B. How many K-12 students in the household?
None
1
2
3
4
5
6
7+
1-C. How many college students in the household?
None
1
2
3
4
5
6
7+
1-D. How many total daily Internet users in the household?
None
1
2
3
4
5
6
7+
2. How important is Internet access to you or your household?
Unimportant
Neutral
Somewhat important
Very important
3. Check the items you agree with below:
I have trouble loading pictures to my social media account(s)
I have trouble viewing online videos/lectures/movies/tv shows
I have trouble using the Internet when others are using it
I have trouble using FaceTime, Skype, or other video chats
I do not have trouble performing any of these activities
4. Check all items you use the Internet for now:
Schoolwork / Homework / Distance Learning
Email
Online Shopping
Social Media (Facebook, LinkedIn, X, Instagram)
Work from home either full or part time
Online banking
VoIP Internet phone (Vonage, Skype, FaceTime, etc.)
Online Backup (files, photos, music)
Telemedicine, telehealth
Online gaming
Streaming video services (e.g. Netflix, Prime, Hulu, YouTube, etc.)
Smart Home Technology (eg. video doorbells, security cameras, smart lighting, smart speakers, AI assistants like Alexa, Siri, Dot, etc.)
Other (Please Specify Below)
If other (use)
5. How much do you pay now for just your home Internet access each month?
No Internet
I only use free hotspots
$10 to $20
$21 to $40
$41 to $60
$61 to $80
$81 to $100
More than $100/month
I don't know
6. Check the items you agree with below:
I am satisfied with all my services
I need better cellular telephone services
I need better Internet/data service
7. What type of Internet do you have at home? (not which provider you get service from)
No Internet
DSL line
Dial-up
Cable modem
Satellite
Cellular wireless
Wireless ISP
Fiber
I don't know
Other (Please Specify Below)
If other (what type)?
8. Based on the type of Internet connection you selected above, what keeps you with your current service? (select all that apply)
Too expensive to change
Not interested in changing
Limited other options
No other options
Most reliable service available
Fastest service available
Best price available
Still in contract
9. Who is your Internet service provider?
AT&T
Cox
Earthlink
Hughesnet
IdeaTek
NexTech
Star Link
T-Mobile
Twin Valley
US Cellular
Verizon
Viasat
Vyve
Wilson Communications
I don't know
Other (Please Specify Below)
If other (what ISP)?
10. What is the download speed of your Internet connection? You can use
https://www.nperf.com/en/
or
https://www.speedtest.net
to test your speed if you do not know it.
Less than 10 Mbps download
Between 10 Mbps and 25 Mbps download
Between 25 Mbps and 100 Mbps download
Greater than 100 Mbps download
I don't know
11. What is the upload speed of your Internet connection? You can use
https://www.nperf.com/en/
or
https://www.speedtest.net
to test your speed if you do not know it.
Less than 1 Mbps upload
Between 1 Mbps and 3 Mbps upload
Between 3 Mbps and 20 Mbps upload
Between 20 Mbps and 100 Mbps upload
Greater than 100 Mbps upload
I don't know
12. How satisfied are you with the speed of your Internet service?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
13. How satisfied are you with the reliability of your Internet service?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
14. How many devices (for example computers, cellphones, smart speaker, smart TVs) connect to the Internet in your household?
1-3
4-6
7-9
10-12
13+
15. Do speed or reliability limitations of your internet service ever force you to limit the number of devices you can have actively using the internet? If so, how often do you face these limitations?
Yes, frequently
Yes, only sometimes
No I do not experience those limitations
16. Does access to high speed, affordable Internet influence the area where you choose to live?
No it is not an influence
No but it could become an influence
Yes it is a minor influence
Yes it is a major influence
17. Does anyone in your household use / need the Internet to complete school assignments, distance learning, or job training course work?
Yes, several times a week
Yes, at least once a week
Yes, at least once a month
No
18. Do you have data limits (caps) on your current Internet service?
Yes
No
I don't know
19. If you have data limits, have you exceeded those limits?
Yes
No
I don't know
I don't have data caps
20. Do you work from home?
I never work from home
I am self-employed and work part time from home
I am self-employed and work full time from home
I work part time at home for my employer
I work full time at home for my employer
I need nights and weekends access for my job
I would if I had better Internet at home
I am retired and do not work from home
21. Are you interested in Gigabit (high speed) fiber internet service?
Yes
No
Maybe, but I need to know more about fiber Internet first
22. Should the county government have a role in facilitating better and more affordable broadband services?
Yes
No
23. I am completing this survey with this kind of internet?
Wired Internet (e.g. DSL, cable)
Cellular Internet on a smartphone
Wireless ISP
I don't know
Any other comments?